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Effective Date: May 9, 2025
Last Updated: May 9, 2025
This Data Retention Policy outlines the types of personal data Radiance Luxury Salon ("Radiance", "we", "our", or "us") collects, the duration for which we retain this data, and the procedures for its secure deletion. Our commitment is to handle personal data responsibly, ensuring compliance with applicable data protection laws and regulations.
This policy applies to all personal data collected through our website, mobile applications, and in-salon services, including but not limited to:
Client information
Employee records
Job applicant data
Financial and transactional records
| Data Category | Retention Period |
|---|---|
| Client Profiles & Contact Details | Retained for 3 years from the date of the last interaction or appointment. |
| Appointment & Service Records | Retained for 3 years to facilitate repeat bookings and personalized services. |
| Health & Allergy Declarations | Retained for 4 years to ensure client safety and comply with industry best practices. |
| Financial Transactions & Invoices | Retained for 6 years to comply with accounting and tax regulations. |
| Marketing Preferences | Retained until the client opts out or after 2 years of inactivity. |
| Communication Records (Emails, Chats) | Retained for 1 year from the date of the last communication, unless required for legal purposes. |
| Job Applicant Data | Retained for 4 months after the recruitment process concludes. |
| Employee Records | Retained for the duration of employment and up to 6 years post-employment. |
All personal data is stored securely using industry-standard encryption and access controls. We utilize secure servers and comply with best practices to prevent unauthorized access, disclosure, alteration, or destruction of data. Regular audits are conducted to ensure data integrity and security.
Upon reaching the end of the retention period, personal data is either:(msalons.co.uk)
Securely deleted from our systems.
Anonymized to prevent identification of individuals, allowing for continued use in statistical analyses and business planning.
Clients may request the deletion of their personal data at any time, subject to legal and contractual obligations.
Clients have the right to:
Access their personal data.
Request corrections to inaccurate or incomplete data.
Request deletion of their data.
Withdraw consent for data processing.
Requests can be made by contacting us at info@radianceluxurysalon.in. We will respond to all requests within 30 days.
This policy is reviewed annually to ensure compliance with legal requirements and industry standards. Any updates will be communicated through our website and other appropriate channels.(National Hair & Beauty Federation)
For more information on our data practices, please refer to our Privacy Policy.